Plan and billing

What DeskOps costs, the trial, your card, add-ons, leaving.

The plan

What does DeskOps cost?

ComputerOpen Settings, then Plan & billing. Your DeskOps subscription shows what you are actually on.
PhoneOpen Settings, then Plan & billing.

The base plan is $99/month, with an annual option that bills once a year. The price shown in Settings comes from your live subscription, so if you were given a different rate that is the number you will see there. The public page is /pricing.

The plan

How do I update my card?

ComputerOpen Settings, then Plan & billing and open the billing portal.
PhoneOpen Settings, then Plan & billing and Payment method, or Manage in billing portal.

Card details are handled by Stripe's own portal — DeskOps never sees or stores the card number.

The plan

How do I cancel my subscription?

ComputerOpen Settings, then Plan & billing and cancel.
PhoneOpen Settings, then Plan & billing and Cancel subscription.

Cancelling ends the renewal; your data stays until you actually delete the account. If you want the data gone as well, that is Settings → Data & privacy on a computer, or Settings → Data & privacy on your phone — and export first.

The plan

What happens if a payment fails?

Computera past-due banner appears at the top of every page until it clears, and Settings, then Plan & billing shows the state.
Phonethe same banner, and Settings, then Plan & billing.

A paused subscription keeps your data and stops new writes; nothing is deleted because a card bounced. Fix the card in the billing portal and it recovers.

Add-ons

Where do I buy add-ons?

ComputerBoost in the sidebar (the URL is /boost). It has two panes — Storage and Add-ons.
PhoneOpen Boost in the Menu tab, or Settings, then Plan & billing, then Upgrade & add-ons, which goes to the same page.

Boost is owner-only. Deep links land on a specific add-on, for example /boost?tab=addons#foresight.

Add-ons

What add-ons are there and what do they cost?

ComputerOpen Boost. Add-ons pane lists all of them with live prices.
PhoneOpen Boost, then Add-ons.

Seven, each bought on its own and cancelled on its own. DeskOps Foresight, $9 a month: the 365-day cash line with a comfort floor, the tightest day ahead, and a what-if for a purchase. Ad Integrations, $9 a month: Google Ads and Meta Ads sync and the Ads page, with cost per lead and per customer against real revenue. AI Partner Email, $19 a month: campaigns, follow-up sequences and the inbox concierge on the Emails page. The Record, $29 a month: the five-chapter document for a bank or a buyer, with every figure marked by how it was verified. Additional Business, $39 a month each: a second business with its own books, customers and tax position under the same login, and the Businesses page to see them together. Additional Team Seat, $9 a month each, added automatically when a team member accepts an invite (the bookkeeper is free). AI Partner Voice Calls, $20 for a pack of five phone calls with Des, no subscription. Texting is not a DeskOps add-on: TextDesk is its own product with its own subscription, and connects to your DeskOps business when you have both.

Add-ons

What is an assist, and how many do I get?

ComputerOpen Boost. Plan pane shows assists used this month and the rungs above your plan.
PhoneOpen Boost, then Plan.

An assist is one thing DeskOps did for you — an answer from Des, an email sent to a customer, a document produced, a receipt read. It is measured by what the work actually cost rather than counted one-for-one, so a quick question uses a fraction of an assist and a deep one uses several, and when the product gets cheaper your allowance stretches further on its own. The base plan includes 3,000 assists a month and 8 GB of storage. Plus, $19 a month, adds 1,250 assists and takes storage to 30 GB; Pro, $39 a month, adds 3,000 and takes storage to 64 GB. Past the allowance, extra assists are $22 per 1,000, prorated as you use them (500 extra is $11), and storage is $1 per GB per month — DeskOps warns you at 80% and never blocks you mid-task. An AI safety limit on the same pane caps extra AI at five times your plan price unless you set your own number; it exists for runaways, not for normal use, and you can change it.

Add-ons

How do I get more storage?

ComputerOpen Boost, then Storage pane, or Settings, then Storage & add-ons.
PhoneOpen Boost, then Storage.

Storage packs are Starter 50 GB at $9/month, Growth 200 GB at $19, Pro 750 GB at $39, Business 2 TB at $69 and Enterprise 5 TB at $129. Photos, attachments and exported PDFs all draw from the same pool, and anything above your pack bills at $1 per GB for that cycle.

Add-ons

How do I turn on the Ads page?

ComputerOpen Boost, then Add-ons and Ad Integrations. The Ads item only appears in the sidebar once it is on.
PhoneOpen Boost, then Add-ons and Ad Integrations, then Ads appears in the Menu tab.

It is $9/month and it is what lets you connect Google Ads and Meta Ads in Settings → Integrations.

Add-ons

How do I add a second business?

ComputerOpen Boost, then Add-ons and Additional Business.
PhoneOpen Boost, then Add-ons and Additional Business.

Each extra business is $39/month and brings the Portfolio page with it, which rolls the businesses up into one view. Portfolio only appears once you have more than one.

Add-ons

How do I cancel an add-on?

ComputerOpen Boost, then Add-ons and the add-on's row has the remove action.
PhoneOpen Boost, then Add-ons and same row.

Removing an add-on takes the feature away at the end of the current cycle rather than instantly wiping anything.

Starting and leaving

How does the free trial work?

Computer/pricing, then start the trial. Settings, then Plan & billing shows the trial end date once you are in.
Phonethe same.

Fourteen days, nothing due today. A card is saved securely through Stripe at signup so nothing interrupts you when the trial ends: on day fifteen the stored card is charged and the subscription simply continues. Cancel before then and nothing is charged. Add-ons are separate and are bought from Boost when you want them.

Starting and leaving

What happens to my data and my number if I leave?

ComputerOpen Settings, then Plan & billing and Leaving DeskOps, export, number, cancel.
PhoneOpen Settings, then Plan & billing and Leaving DeskOps.

One screen, three promises, no dark patterns. Cancel yourself in two clicks — no phone call, no email, no retention interview, no notice period. Take everything with you: every customer, payment, invoice, quote, job, expense and text exports as CSV any time, including for ninety days after you cancel. Your number is yours: if you have a texting line, nothing releases it automatically when you cancel; ask, and the port-out or release starts within five business days, and if we are late it pages us, not you. Cancelling ends the renewal; deleting the account is a separate step in Settings → Data & privacy.