Getting started

Your first day, signing in, and where to get help.

First day

I just signed up — what do I do first?

ComputerHome shows a setup checklist with three steps: connect a payment processor, connect accounting, and send your first message to Des. Each one deep-links to the right place.
Phonethe same checklist at the top of Home.

Connect a processor first. Everything else in the app — revenue, customers, margin, tax estimates — gets better the moment real money data lands. The checklist hides itself once all three are done and you can dismiss it permanently.

First day

I connected a processor but nothing showed up

ComputerOpen Settings, then Integrations shows the connection state, and Sync Now forces a refresh.
PhoneOpen Settings, then Integrations, the connection and Sync Now.

A first connection pulls 365 days of history in the background and does not block the page. On a busy history that takes several minutes and the numbers fill in as rows land. If it has been much longer than that, check the tile for a Reconnect prompt.

First day

How does a new team member get in?

Computeryou invite them from Settings, then Team & seats, they get an email with a link and click it.
PhoneOpen Settings, then Team & seats and Invite a member.

They do not create their own account or pick a password — the invite link is the whole flow. If the link expired, send a new invite.

First day

Can I change which business I am looking at?

Computerthe business switcher in the app header, when you have more than one.
Phonethe same switcher in the header.

More than one business needs the Additional Business add-on at $39/month each, which also brings the Portfolio rollup page.

Help and status

Where do I get help or report a bug?

Computerthe ? in the top-right of the app, or the ⋯ by your name, then Help & docs. Press Cmd-/ (Ctrl-/ on Windows) from anywhere.
Phonethe Menu tab on the bottom bar, then Help & docs.

Help & docs opens a search over every answer in this reference — type the question in your own words and the answer appears. Inside it: Email support (support@intelliflowcommunications.com, with your page and account details filled in so nobody has to ask), Send feedback for a screen that looks wrong, and Browse the docs, which opens the full public reference at /docs. Live service status is public at /status.

Help and status

Is my data safe?

Computerevery table is tenant-isolated at the database level, deletes are soft by default, and errors are monitored on both the front end and the back end.
Phonethe same platform — the protections are server-side, not per-device.

DeskOps never stores your bank or processor passwords; connections are OAuth tokens you can revoke from Settings → Integrations at any time. You can export everything you have from Settings → Data & privacy on a computer, or Settings → Data & privacy on your phone.

Help and status

What is DeskOps?

Computerone dashboard for a service business — revenue, customers, invoicing, expenses, margin, jobs, tax position, team and commissions, plus an AI partner that knows your numbers.
Phonethe same product, laid out for a phone.

It is built for trades and service businesses — HVAC, plumbing, roofing, electrical, landscaping, cleaning, auto repair, salons and dozens more — by IntelliFlow Communications. You sign in at ops.intelliflowcommunications.com.