Plan and billing · The plan
What happens if a payment fails?
Computera past-due banner at the top of the page, and Settings, then Plan & billing shows the state.
Phonethe same banner (not on Home), and Settings, then Plan & billing.
For up to 7 days after the first failed payment, DeskOps keeps working and a past-due banner says how many days of access are left. After that, the app shows a reactivate screen instead of your pages until the card is fixed. Your data is kept the whole time; nothing is deleted because a card bounced. Fix the card in the billing portal and access comes back.