Plan and billing · Starting and leaving
Do unused assists roll over?
ComputerOpen Add-ons. Plan shows your allowance, reset date and current extras price.
PhoneMenu, then Add-ons. Plan shows the same allowance and dates.
Your allowance refreshes on your billing day every month, even on an annual plan. Unused assists do not roll over. Most things use less than one assist. A deep question usually uses about 5–10; the base allowance covers about 100 deep questions, or a mix of questions and other work. At 3¢ per extra assist, a typical extra deep question costs about 21¢ (about 15–30¢ for 5–10 assists). No single action counts more than 50 assists; DeskOps covers the excess without using your allowance or adding to your bill. The monthly reset date refreshes your allowance; a separately labelled price-change date changes only the rate on extra assists, after notice.