Security and your data · Where and how
Which DeskOps staff can see my account?
ComputerOpen Settings, then Security shows your sessions, nothing there is a DeskOps employee.
PhoneOpen Settings, then Security.
Connection credentials — Stripe, Square, QuickBooks, your bank — are encrypted before they are stored and are never visible to any DeskOps employee, never sent to the browser and never logged. Support access to an account, when it happens, is logged server-side. Contractor taxpayer identification numbers are encrypted so that no signed-in session, including your own, can read the full number; only the last four digits ever appear in the app.