Can I let support look at my account while they help me?

Owner only: turn on “Allow support access” for 72 hours, or turn it off sooner. Support sees your business name, trade, time zone and sign-up date; which connections you have, whether each is working, and when it last synced; how many customers, invoices and payments you have (counts only); the support messages you have sent us. Never: any dollar amount; bank or card details; passwords or connection keys; your personal finances; your customers’ contact details. Support cannot change anything. “See details” lists views in the last 30 days, or says history is unavailable.