On your phone · On a phone

Does it work without signal?

Computera computer needs a connection to DeskOps; a quiet banner says when it drops.
Phonetoday's jobs stay readable on the phone, and field work taken with no signal sends itself when signal returns.

Open your day once while you have signal and today's stops stay readable on that phone: each job's checklist, notes, files, timer and the customer sign-off. With no signal you can still tick the checklist, add a note, take a photo, attach a file, start and stop the timer, and take the customer's sign-off. Each one is saved on the phone first, marked "sends with signal", and sent once — never twice — when signal returns, in the order you did them. If the office changed something meanwhile, the latest version is shown and the app says so; anything that can't be saved says why and offers Retry. A sign-off is recorded only against the version of the job the customer saw. Nothing that moves money happens without signal: invoices, payments, expenses and logging hours all wait until you're back online. Photos of earlier visits need signal to load.