Connections · Living with a connection

Where are my Google Business Profile figures?

ComputerOpen Connections, then Google Business Profile and View Google Business Profile figures.
PhoneOpen Connections, then Google Business Profile and View Google Business Profile figures. The Reviews screen opens the same reporting section.

Connect the Google account that manages your profile. With only one profile on a new connection, DeskOps selects it automatically. With more than one profile, choose the exact profile and Use this profile. Check its address and Google Maps link when names repeat; Google may omit a service-area business’s street address. Changing profiles replaces the old figures; DeskOps never substitutes another profile.

Choose From/Through dates. Calls count call-button taps, not completed calls. Reviews/rating are the latest saved snapshot with its own date. Partial periods show reported subtotals; missing readings stay unavailable, while reported zeros stay zero. Last complete sync marks a full update.

On a phone, open the connection’s options → Sync now. If Google is busy, retry after the displayed wait; saved figures are kept. Disconnect stops updates but keeps saved figures readable; reconnect before changing profiles.