Getting paid · Quotes
What happens if saved cards or project billing are temporarily paused?
ComputerOpen Customers, then open a customer and Cards on file. Get Paid, then Invoices, then open an existing invoice or plan.
PhoneOpen Customers, then tap the customer and Cards on file. Get Paid, then Invoices, then tap an existing invoice or plan.
A temporary pause stops new card requests and charges, or new project splits and draw invoices. You can still see payment history and remove a saved card. Payments already underway continue to be checked, including refunds. Existing project plans and issued invoices remain available. If a payment is still being checked, wait for its confirmed outcome before trying to collect again. Des can explain these screens; you confirm payment actions yourself.