How do I correct a sent invoice without two emails?

Question

Accepted Answer

On a computer: Get Paid → open an unpaid DeskOps invoice → Replace this invoice.

On your phone: Get Paid → open the invoice → Manage → Replace this invoice.

Review the corrected draft, change its items and save. The original remains payable while you edit. Send the corrected draft when it is ready: DeskOps retires the original and its payment link, issues the replacement with a new number, and sends one email explaining which invoice replaces which. The statement keeps the void original and the replacement. Drafting a correction sends nothing; repeated taps reopen the same draft. Discarding that draft leaves the original in place. If a payment arrives before Send, the replacement is refused so you can review that payment first. This action is for ordinary unpaid DeskOps invoices. Paid or credited invoices, processor invoices, agreement or recurring invoices and invoices using the newer tax protocol keep their existing correction paths. If the replacement email fails, the original remains retired; retry delivery from the corrected invoice rather than creating another bill.