Getting paid · Quotes
Can I change the price of a recurring contract?
For a contract DeskOps invoices, enter the new service price before tax and choose an invoice date 14 to 30 days ahead. Confirm that your customer agreement allows the change without a new signature, then review the price and date. DeskOps emails the customer a notice with an online cancellation link. Earlier invoices, booked visits and the original agreement keep their records. The existing automatic-payment authorization stays active: a different total still gets its separate amount-and-date notice at least 10 days before charging. If delivery is unknown or late, the new price is held and the contract shows why. A future change can be corrected through Update scheduled price while at least 14 days remain and its notice is not sending; a new notice replaces the earlier one and keeps its history. An already issued invoice prevents changing the price behind it. Legacy processor contracts clearly direct you to change the price in that processor.