When something looks wrong · Getting in
The app looks old, or a page will not load
Computerreload the page; if DeskOps offers Refresh at the top, take it.
Phoneclose the app fully and reopen it, or take the Refresh nudge when it appears.
A tab or a home-screen app that has been open for days can be running a build from before the last release. DeskOps checks for that on its own and offers a one-tap refresh when your copy is behind. If a page goes blank or a button does nothing after a reload, that is a bug — open Help and email support from there, so the page you were on comes with the message.