In a basement with no signalIn On your phone
In On your phone
What happens when the signal drops
DeskOps needs a connection to read or save. When the signal drops, a quiet banner says so and what you typed stays; press send when you are back in the truck.
Where it is · On a computer
a computer needs a connection to DeskOps in the same way.
On your phone: a quiet banner appears when the connection drops and clears when it is back.
In On your phone
When a page looks old or will not load
Close the app fully and reopen it, or take the Refresh nudge when DeskOps offers one. If a page is still blank, the “?” has Email support.
Where it is · On a computer
reload the page; if DeskOps offers Refresh at the top, take it.
On your phone: close the app fully and reopen it, or take the Refresh nudge when it appears.
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