Put a job on the boardIn Jobs

In Jobs

Open the schedule

The schedule is the Calendar view of Jobs. Week view is seven days across; Day view is one column per crew member for the morning of.

DeskOps — ScheduleExample screen

Start here · On a computer

  1. 1Jobs
  2. 2Calendar (the URL is /jobs?view=calendar

old /schedule links open it). Two views on one grid: Week (seven day columns) and Day (one column per crew member, plus Unassigned).

On your phone: Jobs on the bottom bar → Calendar (the day board); a field seat's own run sheet is My Jobs on the bottom bar.

The full answer in the docs

In Jobs

Make the job

New job takes the customer, the work, a time window and who is doing it. A job with no date yet waits in the tray until you drag it onto a day.

DeskOps — ScheduleExample screen

Start here · On a computer

  1. 1Jobs
  2. 2Calendar
  3. 3New job

or drag a job out of the Unscheduled tray onto a day or a person.

On your phone: Jobs → Calendar → New job, or + New → Book a job.

The full answer in the docs

In Jobs

Move or cancel a booked visit

When the customer was given a time, moving the visit sends them the new one and cancelling tells them — automatically, in writing from your business.

DeskOps — JobsExample screen

Start here · On a computer

  1. 1Jobs
  2. 2Calendar
  3. 3Drag the visit to its new time

or open it, then Edit, cancel or delete, then cancel the job.

On your phone: Jobs → Calendar → the visit → change the time, or Edit, cancel or delete → cancel the job.

The full answer in the docs

Ready to do this with your own business?

Make the job the day the customer calls, even without a date; it waits in the tray.