Put a job on the boardIn Jobs and the schedule

In Jobs and the schedule

Open the schedule

Schedule is in the sidebar. Week view is seven days across; Day view is one column per crew member for the morning of.

DeskOps — ScheduleExample screen

Where it is · On a computer

Schedule in the sidebar under Overview. Two views on one grid: Week (seven day columns) and Day (one column per crew member, plus Unassigned).

On your phone: Schedule in the Menu tab for an owner (the day board); a field seat has Schedule on the bottom rail and gets their own run sheet.

The full answer in the docs

In Schedule

Make the job

New job takes the customer, the work, a time window and who is doing it. A job with no date yet waits in the tray until you drag it onto a day.

DeskOps — ScheduleExample screen

Start here · On a computer

  1. 1Schedule
  2. 2New job

or drag a job out of the Unassigned tray onto a day or a person.

On your phone: Schedule → New job.

The full answer in the docs

In Schedule

Move or cancel a booked visit

When the customer was given a time, moving the visit sends them the new one and cancelling tells them — automatically, in writing from your business.

DeskOps — ScheduleExample screen

Start here · On a computer

  1. 1Schedule
  2. 2drag the visit to its new time

or open it and cancel.

On your phone: Schedule → the visit → change the time, or cancel.

The full answer in the docs

Ready to do this with your own business?

Make the job the day the customer calls, even without a date; it waits in the tray.