Void an invoiceIn Get Paid

In Get Paid

Void, never delete

Open the invoice and press Void. It stays in your records, the customer is told, and your invoice numbering stays continuous.

DeskOps — Get Paid › InvoicesExample screen

Start here · On a computer

  1. 1Get Paid
  2. 2Open the invoice
  3. 3Void (a draft says Discard draft instead)

On your phone: Get Paid → the invoice → Manage → Void invoice (a draft says Discard draft).

The full answer in the docs

Ready to do this with your own business?

Void an unpaid invoice; a paid one gets refunded instead.