Refund a paymentIn Get Paid › open the paid invoice

In Get Paid › open the paid invoice

Refund from the paid invoice

Open the paid invoice and press Refund — full or partial. The money goes back the way it came and the platform fee is refunded in proportion.

DeskOps — Get Paid › InvoicesExample screen

Start here · On a computer

  1. 1Get Paid
  2. 2open the paid invoice

Refund, full or partial.

On your phone: Get Paid → the invoice → Refund.

The full answer in the docs

Ready to do this with your own business?

Refund from DeskOps rather than the Stripe dashboard so the fee comes back and the books stay right.