Know your plan and your cardIn Settings › Plan & billing
In Settings › Plan & billing
See what you are actually on
The base plan is $99 a month, with an annual option billed once a year. Plan & billing shows your live rate, which is the number that counts.
Start here · On a computer
- 1Settings
- 2Plan & billing
Your DeskOps subscription shows what you are actually on.
On your phone: Settings → Plan & billing.
In Settings › Plan & billing
Update the card on file
Open the billing portal from Plan & billing. Stripe handles the card itself, so DeskOps never sees or stores the number.
Start here · On a computer
- 1Settings
- 2Plan & billing
- 3Open the billing portal
On your phone: Settings → Plan & billing → Payment method → Update, or Manage billing.
In Settings › Plan & billing
Find your DeskOps receipts
Receipts for your subscription, and for any add-ons you buy, live in the billing portal. They are separate from the invoices you send your own customers.
Start here · On a computer
- 1Settings
- 2Plan & billing
- 3Open the billing portal
On your phone: Settings → Plan & billing → Manage billing.
In a past-due banner at the top of the page
What a failed payment does
For up to 7 days DeskOps keeps working and a banner counts your days left. Your data is kept the whole time, and fixing the card brings access back.
Start here · On a computer
- 1Open a past-due banner at the top of the page
and Settings, then Plan & billing shows the state.
On your phone: the same banner (not on Home), and Settings → Plan & billing.
In Settings › Plan & billing
Cancel without losing your data
Cancelling ends the renewal, and your data stays until you delete the account yourself. Export first if you want to take it with you.
Start here · On a computer
- 1Settings
- 2Plan & billing
- 3Cancel
On your phone: Settings → Plan & billing → Cancel subscription.
Want to look at your own?
Plan & billing shows what you are actually on, the card on file, and your trial or renewal date.