Pay rules and commissionsIn Team

In Team

The six kinds of pay rule

Commission, tiered, retainer, hourly, flat per job, or a share of the job — one rule per person. Hourly suits the crew; commission suits whoever sells.

DeskOps — TeamExample screen

Start here · On a computer

  1. 1Team
  2. 2the member
  3. 3Pay rule

The full answer in the docs

In Team

Set someone’s pay rule

Open the person under Team and pick the shape and the number. Set it before their first job closes so the credit lands.

DeskOps — TeamExample screen

Start here · On a computer

  1. 1Team
  2. 2the member
  3. 3pay rule

Percentage, tiered, retainer and hourly are all supported.

On your phone: Team → the member → pay rule.

The full answer in the docs

In Customers

Credit the sale and the work separately

Sales commission follows the customer’s closer. Job wages follow the worker on the invoice or job. One job can carry both.

Who sold it
DeskOps — A customer › Assigned closer (who sold it)Example screen
Who did the work
DeskOps — An invoice › Team member (who did the work)Example screen

Who sold it · On a computer

  1. 1Customers
  2. 2the customer
  3. 3assign a closer (sales credit)

Who did the work · On a computer

  1. 1Get Paid or Jobs
  2. 2the invoice or job
  3. 3the team member who did the work (build credit)

On your phone: Customers → the customer → closer; Get Paid or Jobs → the invoice or job → team member.

Pay rules work out what is owed. DeskOps does not transfer money to your team.

The full answer in the docs

In Team

Record that you paid them

Mark Paid on the commission ledger records that you paid; it does not send money. A refund later nets itself off.

DeskOps — TeamExample screen

Start here · On a computer

  1. 1Team
  2. 2the commission ledger
  3. 3Mark Paid

On your phone: Team → the member → Mark Paid.

The full answer in the docs

Ready to do this with your own business?

Set the closer before the customer pays; assign the person doing the work on each job.