Bring in QuickBooks historyIn Customers

In Customers

Import payments, not invoice balances

Choose Invoices and Received Payments or Transaction List by Customer. Invoice totals and subtotals are not cash; each payment reference stays separate, and a negative refund reduces collected money.

DeskOps — CustomersExample screen

Start here · On a computer

  1. 1Customers
  2. 2Bring in your history

choose the CSV and review the payment preview. On an empty list, use Bring in your history.

On your phone: Customers → Tools → Bring in your history → choose the CSV and review the preview. If there is no Tools button, use Bring in your history under the search box; on an empty list, use Bring in your history.

The full answer in the docs

In Connections

Bring in books once through Settings

Settings also offers a one-time books import. It disconnects when finished and can be undone for seven days; held reversals are named so you can review them.

Start here · On a computer

  1. 1Connections
  2. 2Open the accounting card

then Money in and Expenses fill in.

On your phone: Connections → same card.

The full answer in the docs

Want to look at your own?

Add your customers first, then review the cash preview before saving.