Handle a decline or a disputeIn Get Paid › open the invoice
In Get Paid › open the invoice
Know which one you are looking at
A declined card charges nothing and the Pay link keeps working. A dispute means the bank has already taken the money back and set a date to answer by.
Example screenStart here · On a computer
- 1Get Paid
- 2open the invoice
the note under the status says what happened; History has the row.
On your phone: Get Paid → the invoice — the same note under the balance; Activity has the row.
Worth knowingOn a dispute, answer by the date shown — the signed quote, photos and history are kept for you.
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